Monthly Archives: August 2004

More about managing the professional services firm

This is an article I original wrote as at the date posted and brought across to this blog in Nov 2015. It is a review, and maybe a development of some ideas published by Geoffrey Moore in an article entitled “Just Shoot Me!”, which was published in Under the Buzz, Nov 2002. The article was subtitled “Managing the Services Function inside a Products Company”. The article was sent to me by a colleague, Mike Habek after reading my previous article. It astonishes me how useful it remains, eleven years after first reading it and thirteen after its initial publication.

Moore believes that the service functions of product companies are trapped inside a life cycle inimicable to optimal service strategies, but that by understanding the cyclical nature of these factors, management can build valuable and valued service delivery companies. In 2015, I’d add that his model offers insight to both data centre architects and consultancy strategists looking to avoid areas that lead to the conflicts Moore describes as endemic in product attached consultancy.

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More about managing the professional services firm

For some reason there are two copies of this in this blog, this one is the older and more original. Mike Habek after reading my last article, kindly sent me a copy of Geoffrey Moore’s article “Just Shoot Me!”, which was published in Under the Buzz, Nov 2002. The article is subtitled “Managing the Services Function inside a Products Company”. Moore believes that the service functions of product companies are trapped inside a life cycle inimicable to optimal service strategies, but that by understanding the cyclical nature of these factors, management can build valuable and valued service delivery companies.

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Where the real & virtual worlds collide!

The G2 supplement in the Guardian yesterday, see here… covers the phenomenon of real life trading of virtual objects, that only exist in online game worlds. I had hoped to ease myself into the world of games industry punditry, mainly because I don’t play enough to be a player’s doyen, nor do I work closely enough with the industry as a consultant, but blogs are useful for unfinished thoughts as well as polished polemic.

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Sybase commits to Solaris x86???

On my original blog, I posted an article, noting Sybase’s port of their version 12 database to Solaris x86. It was little more than an advert, and I have not copied the content across; it’s all irrelevant now.

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