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22 Aug 2011 by Dave.
I changed my mobile phone recently and like most people there is a period between getting it and being able to do what you want and I have been struggling. The new phone is an HTC Android, provided by Orange. Orange have put a mail client app on the phone, which you can’t uninstall and want to charge me £5.00 per month to use. Given that there are free mail clients on the Android Marketplace and one comes free with the phone from HTC who is going to pay this outrageous tax?
This attempted scam has undone (some of the ) two years worth of great support and service that I have had. This has not been helped by the fact that the Orange Technical Support have a shit script when speaking to them about this. It took me 4 calls over 30 days to find someone who knew that to avoid this fee, you just need to avoid using the app.
I know it’s not just Orange though.
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